Contact us

Questions about your Wash Club membership, billing, or a wash? Here's the fastest way to reach the right team.

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Customer service

Billing questions, receipts, refunds, and anything to do with your account are handled by the WetGo customer service team.

1-833-707-6092

Contact customer service

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At the wash

Joining the Wash Club, changing or cancelling a plan, moving a plan to a new vehicle, or getting a replacement windshield tag — our team can do all of it while you're on site.

No appointment needed. Find your nearest WetGo and stop in.

Find a location

Commercial & fleet

Running a fleet?

Business memberships for multiple vehicles, with simple monthly billing and volume options for 10+ vehicles. Call the customer service line above and ask about the fleet program.

1-833-707-6092

Good to know

Frequently asked questions

General FAQs

Hours vary by location — check your nearest WetGo's page for its current hours.

We have 47 locations across Pennsylvania, Ohio and Indiana. Use our locations map to find the one nearest you.

Our tunnels are built for everyday road grime, winter salt, and rain spatter. Vehicle size and condition limits vary by location — our team at the entrance will let you know if yours needs anything special.

Yes. We offer business memberships for fleets of any size — see our Commercial Fleet program or get in touch.

Use the contact form on this site, or reach our customer service team at 1-833-707-6092 or through customer service form.

Membership FAQs

Unlimited washes at all 47 locations for one flat monthly rate, with the wash features of the level you choose.

Stop by any WetGo, pick the plan you want, and our team sets it up on the spot and applies an RFID tag to your windshield. After that, pull in as often as you like — the tag reads automatically, so there's nothing to scan or pay at the wash.

Visit any WetGo location and our team will apply a tag to your windshield. Each vehicle needs its own tag.

Stop by any WetGo and our team can restart your plan — your tag can stay on your windshield for a quick restart.

Our team can upgrade or downgrade your plan at any WetGo location. Changes take effect on your next billing date.